FAQs

Branding FAQS

  • Absolutely! We create custom brand foundations specifically for your business and target audience—logo, colors, fonts, and brand guidelines that actually work together.

  • We keep it simple and strategic. After you book, you'll fill out our detailed brand questionnaire, then we handle everything else. 1-2 days total.

  • We're perfect for service providers (coaches, consultants, agencies) who want a professional brand foundation fast without the typical design drama. If you value strategic thinking, speed, and clear communication, we're your people.

  • We love the enthusiasm! Check our availability and book your project. We typically have availability within a month and like to have at least 2 weeks before your project start date to give you enough time to get the assigned homework done and ask any questions if needed. The homework being done right will make it easier for us to build you the brand of your dreams!

  • Just 1-2 days! That's it. We work intensively to get your brand foundation complete quickly—no weeks-long timelines.

  • Minimal! You fill out our brand questionnaire upfront, provide inspiration and feedback, and we handle the rest. We'll check in for your input, but we keep your involvement focused.

  • A smooth, strategic process with clear communication. We'll deliver a cohesive brand foundation that attracts your ideal clients, plus guidance on how to use everything consistently.

  • A complete brand foundation including logo variations, color palette, typography, brand guidelines, and all the files you need to use your brand consistently across all platforms.

  • Yes, we require a deposit at booking. We have payment plans: either 50% due at booking with the remaining 50% due before project completion, or you can do 3 split payments—33% due at booking, 33% due before project start, and the remaining 34% due before project completion.

  • We'll send you a proposal with all the details, contract, and invoice. Once you sign and pay the deposit, we'll schedule your project dates and send the prep materials.

  • No hard feelings! We'll point you toward other resources that might be a better fit. We only want to work with people who are genuinely excited about the process.

  • We focus on complete brand foundations, not just logo design. A logo without strategy, colors, and guidelines isn't very useful. We create the whole system so your brand works everywhere.

  • You'll get your logo in all the formats you need—PNG, JPG, SVG, PDF—plus high-res and web-optimized versions. Everything you need for print, web, and social media.

  • Nope! Once we deliver your brand foundation, you own everything completely. No hidden fees, no ongoing costs from us.

  • Only if you want extras like additional logo concepts, business card design, or rush delivery. We'll discuss any add-ons upfront—no surprises.

  • Because your brand is how people recognize and remember you. A professional brand builds trust, attracts better clients, and can command premium pricing. Plus, you're paying for strategy and expertise—we get you results in days, not weeks or months.

  • We'll provide a complete brand package with organized folders, plus a brand guidelines document that shows you exactly how to use everything.

  • If you're a service provider who wants a professional brand foundation fast without the typical design hassles, yes! If you need extensive packaging design or complex brand campaigns, we might not be the best fit.

  • You absolutely can! But if you want strategic thinking, professional execution, and a cohesive system that actually works—without spending weeks learning design—we're here for you. Your time is valuable.

  • Yes! We work with clients nationwide. Everything is done remotely, so location doesn't matter.

  • We include minor revisions during the project. After completion, we can make additional changes for a small fee, or we can provide guidance on making simple adjustments yourself.

  • We focus on visual brand identity. We can recommend copywriters and brand strategists if you need messaging and positioning work.

  • Our process is already a quick turnaround with just 1-2 days before delivery, so we don't typically offer rush services for branding projects.

  • Just reach out to hello@hexandrender.studio! We're happy to chat about your specific branding needs and see if we're a good fit.

Custom Web Design FAQS

  • Absolutely! We create custom Squarespace websites that are built specifically for your business and goals.

  • We keep it simple and fast. After you book, you'll fill out our detailed questionnaire, then we handle everything else. 1-2 weeks total.

  • We're perfect for service providers (coaches, consultants, agencies) who want a professional website fast without the typical timeline drama. If you value quality, speed, and straightforward communication, we're your people.

  • Yes! We specialize in Squarespace because it's the best platform for service providers. It's user-friendly, looks professional, and you can manage it yourself after we're done.

  • We love the enthusiasm! Check our availability and book your project. We typically have availability within a month and like to have at least 2 weeks before your project start date to give you enough time to get the assigned homework done and ask any questions if needed. The homework being done right will make it easier for us to build you the website of your dreams!

  • Just 1-2 weeks! That's it. We work intensively to get you launched quickly—no months-long timelines.

  • Minimal! You fill out our questionnaire upfront, provide content and photos, and we handle the rest. We'll check in for feedback, but we keep your involvement light.

  • A smooth, fast process with clear communication. We'll deliver a professional website that converts visitors into clients, plus training so you can manage it yourself.

  • A fully custom Squarespace website designed for your business, mobile optimization, SEO setup, contact forms, training session, and 30 days of post-launch support.

  • Yes, we require a deposit at booking. We have payment plans: either 50% due at booking with the remaining 50% due before project completion, or you can do 3 split payments—33% due at booking, 33% due before project start, and the remaining 34% due before project completion.

  • We'll send you a proposal with all the details, contract, and invoice. Once you sign and pay the deposit, we'll schedule your project dates and send the prep materials.

  • No hard feelings! We'll point you toward other resources that might be a better fit. We only want to work with people who are genuinely excited about the process.

  • We set up basic SEO foundations (page titles, descriptions, alt text), but ranking depends on many factors beyond design. We can recommend SEO specialists if that's a priority.

  • Squarespace includes hosting, and we can help you connect your existing domain or register a new one. It's all included in their monthly fee.

  • Just your monthly Squarespace subscription (starts around $18/month). No hidden fees from us—once we're done, you own everything.

  • Only if you want extras like additional pages, e-commerce setup, or rush delivery. We'll discuss any add-ons upfront—no surprises.

  • Because a professional website is your 24/7 salesperson. It builds credibility, attracts better clients, and can pay for itself with just one new client. Plus, you're paying for speed and expertise—we get you results in days, not months.

  • Everything lives in your Squarespace account, which you own completely. We'll also provide any brand files and assets we create during the process.

  • If you're a service provider who wants a professional website fast without the typical design hassles, yes! If you need extensive e-commerce or complex functionality, we might not be the best fit.

  • You absolutely can! But if you want it done right, fast, and professionally—without spending weeks figuring it out—we're here for you. Your time is valuable.

  • Yes! We work with clients nationwide. Everything is done remotely, so location doesn't matter.

  • We include 30 days of post-launch support for minor tweaks. After that, we offer maintenance packages or can train you to make updates yourself.

  • We can polish and optimize the copy you provide, but we don't write from scratch. We can recommend copywriters if you need that service.

  • We can work with what you have and provide guidance on DIY photography, or we can recommend photographers in your area.

  • Just reach out to hello@hexandrender.studio! We're happy to chat about your specific situation and see if we're a good fit.